Membership

Membership Features

FEATURES	PREMIUM	Popular PREMIUM PLUS	PLATINUM
Hours of operation	10:00 — 18:00 / Mon - Fri	08:00 — 21:00 / Mon - Fri	08:00 — 21:00 / 365 Days
Help & Support Certified IT professionals	2 hours per month	5 hours per month	UNLIMITED
Response Time (from ticket creation)	Same day	Maximum 3 hours	Immediately
Connect Print Care Security Powered by Panda Security	✓	✓	✓
Connect Print Care IntelliGuard	✓	✓	✓
Connect Print Care SafeBrowse	✓	✓	✓
Clean up	✓	✓	✓
Optimization	✓	✓	✓
Transferable Subscription	✕	✓	✓
OS Upgrade Service	✕	✓	✓
Software Install/Uninstall	✕	✓	✓
Updates & PC Maintenance	✕	Yearly	Quarterly
VIP Treatment	✕	✕	✓
Personal IT Supporter	✕	✕	✓

Best Monthly Value

Plan	PREMIUM	Popular PREMIUM PLUS	PLATINUM
36 months (3 years) Upfront + 24 Months FREE (After FREE Device Health check)	$16.65 / Month 60 Months / $999	$20.32 / Month 60 Months / $1219	$25.65 / Month 60 Months / $1539
24 months (2 years) Upfront + 12 Months FREE (After FREE Device Health check)	$21.36 / Month 36 Months / $769	$26.08 / Month 36 Months / $939	$32.75 / Month 36 Months / $1179
12 months (1 year) Upfront + 3 Months FREE	$36.60 / Month 15 Months / $549	$43.93 / Month 15 Months / $659	$54.60 / Month 15 Months / $819
6 months Upfront	$53.17 / Month 6 Months / $319	$63.17 / Month 6 Months / $379	$76.50 / Month 6 Months / $459

We don’t just solve configuration problems; we enhance your entire digital experience!

With a single membership, you gain access to a comprehensive suite of solutions tailored to address every configuration challenge, empowering your team to thrive without interruption.

Home Configuration Experts

Professional assistance for all your home technology needs and devices.

Online Support at Just $100

Affordable, comprehensive online support available for just $100.

24/7 Unlimited Online Support

Access expert services anytime, day or night, with no limits.

Home Device Testing

Thorough testing of your devices to ensure optimal performance and reliability.

Device Management

Comprehensive management services to keep your devices organized and running smoothly.
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Installation & Configuration

Expert installation and configuration of your devices for seamless operation.

Diagnosing & Fixing

Identifying issues quickly and providing effective solutions for your technology problems.

Troubleshooting & Resolving Issues

Expert troubleshooting services to resolve any configuration issues you encounter efficiently.

Questions That Are Frequently Asked

01. Is it necessary to use all of the services included in membership?

Every service that we offer is completely optional. You are not forced to use all of them.

02. Will there be risks involved in this entire process?

Fees for membership are billed upfront, including any additional services purchased. Within the first 30 days of your subscription, if you are not satisfied with the plan, we will refund the cost of your membership, minus any reductions that have been applied to the services.

03. What is the duration of membership? Are there automatic renewals?

The membership you have purchased is good for an entire year, and it will be renewed for you automatically for your convenience. If you want to disable the automatic renewal feature, simply log in to your secure member portal and make the necessary adjustments according to your preferences.

04. What does "In-House testing" mean?

The in-house testing is a visit to your home that takes place once a year and is conducted by a licensed technician who assesses the technological systems in your home. In this comprehensive evaluation, your primary computer, internet connection, router, and WiFi are all taken into consideration. You will be provided with a comprehensive report that contains actionable insights that will assist you in comprehending and optimizing your technological systems for improved performance.