Refund Policy

At Connect Print Care, customer satisfaction is our priority. This Refund Policy outlines the terms and conditions under which refunds, cancellations, and returns are processed. By using our services, you agree to the practices described in this policy.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Service not delivered as promised
• Technical issues preventing completion of service
• Duplicate payments or billing errors
• Cancellation requests made within the allowed timeframe

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Services already completed and delivered successfully
• Customer dissatisfaction due to factors outside our control (e.g., internet speed, third-party hardware)
• Requests made beyond the refund eligibility period

Refund Process

Once a refund request is approved, Connect Print Care will initiate the process within 7–10 business days. Refunds are credited back to the original payment method used during the transaction. Customers will be notified via email once the refund has been processed.

Cancellations

Customers may cancel a scheduled service by contacting our support team. Cancellation requests made at least 24 hours before the scheduled service time are eligible for a full refund. Requests made after this period may incur a cancellation fee.

Policy Updates

Connect Print Care may update this Refund Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our services signifies acceptance of the revised terms.

Contact Us

If you have any questions about this Refund Policy or wish to request a refund, please contact Connect Print Care through the details provided on our Contact page.